Do I have to use your hosting service?
What happens after the first year?
How do I know what size website I need?
I need a bigger website than the Gold Package?
What if I need regular maintenance and updates?
I would like to have an interactive section to my website for my customers to communicate?
I would like an area of my website reserved for existing customers only?
I would like to have a slide show, movie or sound clips on my website?
Can I use my e-mail address with my mail software, e.g. Microsoft Outlook?
What is a domain name?
A domain name is the unique web address where visitors will find your site, e.g yourname.co.ukCan I have any domain name?
A domain name must be available, it nobody else is using the name you require then we can register it for you. We will carry out a search on possible domain names based on the criteria set by you. Domain names ending in a ".uk" extenstion, eg. .co.uk, .org.uk, .me.uk, are available free as part of our web design packages, other extensions, e.g. .com are subject to a nominal charge.Who owns the domain name?
You will own your domain name, we will carry out the registration for you using your details.What is hosting?
Hosting is where your website is stored. Our hosting is provided by UK based Streamline.net.Do I have to use your hosting service?
No. If you already have a website, a domain or a hosting service, then we can use that service providing you can provide the necessary details. If we have arranged hosting and you choose to move your site to another host, then you may do so at no cost.What happens after the first year?
You have the option of renewing your hosting package, in addition to a continued service package. Alternatively, if you are not happy with the service you have received you are free to transfer your website.How do I know what size website I need?
We will help you identify your website needs at the initial consultation. We can advise you on what will work best for requirements.I need a bigger website than the Gold Package?
That is not a problem. As we offer a fully bespoke service, we can negotiate rates based on your requirements.What if I need regular maintenance and updates?
All our packages come with full maintenance, based on a maximum of 1 hours work per month. This is flexible, and therefore should you need to do a large update once every six months then this would not be a problem. If you needed regular large updates then we would need to negotiate an upgraded service contract.I would like to have an interactive section to my website for my customers to communicate?
This is not a problem. We can set up message boards, guest books, and more.I would like an area of my website reserved for existing customers only?
We can provide a password protected area for just £15/year.I would like to have a slide show, movie or sound clips on my website.
This is not a problem, we can photo galleries, movies, sound or flash images to your site.What is webmail?
Webmail is an internet based mail system. This means you can access your e-mails from any PC with an internet connection.Can I use my e-mail address with my mail software, e.g. Microsoft Outlook?
Yes, the e-mail accounts are POP3. We can provide you with the necessary settings to set up your software
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